COURSE OVERVIEW

The Professional Scrum Master II (PSM II ) workshop

Professional Scrum Master II (PSM II ) is a workshop that covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises. Many of the exercises apply Liberating Structures.

Over an intensive few days, students will see why PSM II is the cutting-edge workshop for effective Scrum Masters and for anyone coaching a software development team toward increased efficiency and effectiveness. 

Throughout the course, students are challenged to think in terms of the Scrum principles to better understand what to do when returning to the workplace. The PSM course is interactive, experiential, and uses techniques from "Training from the Back of the Room". In this workshop, students work on real-life cases with other workshop-attendees together as a team. This workshop is made up of discussions and hands-on exercises based upon real-life cases. 

An Advanced Scrum Master Class, with Liberating Structures

Professional Scrum Master II TM (PSM II) course is an advanced Scrum Master workshop designed to support Scrum Masters in their professional development.  The PSM II course is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey. The course also includes a free attempt at the globally recognized Professional Scrum Master II (PSM II) certification exam.

Unlike the Professional Scrum Master I (PSM I) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Development Team, Product Owner and organization. The course then teaches students about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.

What You Will Learn

Throughout the course of the workshop, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:

• The Scrum Master as a Teacher
• The Scrum Master as a Coach & Mentor
• The Scrum Master as a Facilitator - but not as an event facilitator because hopefully the Scrum Master is not requested/needed to facilitate those (well ok, maybe the Sprint Retrospective but even that could be facilitated by any Scrum Team member)
• The Scrum Master as a Change Agent
• The Product Owner does not clarify requirements

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

As a Scrum Master, part of your role is to help management and other stakeholders across your organization to understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent.  Throughout the workshop, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.

There will also be some time in the workshop for the Professional Scrum Trainer (PST), John Coleman, to provide coaching on some challenges that you and fellow attendees may be experiencing today or may in the future.  

Course Objectives

• What practices, tools, skills and stances make an effective Scrum Master
• How the Scrum principles and values help guide Scrum Masters in the decisions they make
• How the Scrum Master acts as a servant-leader and improves their ability in this role
• What the Scrum Master can do to support Development Teams and Product Owners to become more effective
• Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility
• Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams

Course Topics

• Effects on the organization of a successful Scrum Master
• Dealing with complexity and servant leadership
• Dealing with team conflict
• Removing impediments
• Facilitation techniques
• The Importance of a "Done" Increment
• The Sprint Goal
• Refresh the purpose of the Scrum Events
• The role of management in Scrum
• Successful product delivery
• Measurement in Scrum
• How to support the Product Owner
• Understanding the challenges of middle management
• Scrum Master as a change agent

Certification Assessments

All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. PSM II workshop participants who attempt the PSM II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. You are also entitled to a 40% discount on the PSM III assessment. These industry-recognized PSM certifications require a minimum passing score.

PMI PDU Credits

Students will able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum Master II (PSM II) workshop.

*Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI's "Education courses provided by other third-party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.

WORKSHOP ENVIRONMENT

PLEASE NOTE:

Apart from accessibility reasons of pre-arrangements with the trainer, a condition of ordering live virtual training is it’s mandatory to have camera on and mic on and be clearly in  camera view. People can just be themselves, loved ones and pets are welcome. This condition is there to optimize the experience for all attendees and for the trainer. The trainer reserves the right to dismiss, without refund, attendees who refuse to turn on camera and mic without good reason in the view of the trainer. Travelling during training is not permitted. Attendance at live virtual training on a phone screen only is not permitted, as desktop size screens are needed.

Live Virtual

Each segment is 60-75 mins long with 15-30 min breaks. Attendees have the choice of spreading the workshop over several days if advertized or if other attendees are ok with that —no recording of the workshop to improve openness. The workshop size is limited to 20 attendees.
Workshop attendees will use Zoom/Teams, Mural, Slack, StoriesOnBoard, Strategyzer, Kanbanize/SwiftKanban, and John's physical flipcharts.
Learning online is almost as effective as face to face. The critical difference is working together online; it takes longer to do things. A "funnel" gets added to the Kanban Board for optional best efforts additions to the official curriculum. Most questions will get answered to the satisfaction of the attendees, one way or the other. 

Course delivery is heavily dependent on group activities with a combination of slides, flip charts, and exercises.

The approach is a combination of experiential training and Training From The Back of The Room, regardless of the training course, while sticking to the Scrum.org learning objectives. Many practical problems get discussed. and more often than not, options to solve problems are presented. But some problems need sessions in themselves, and it would be unfair to distract the class if the entire class doesn't want to take that path and/or the trainer is getting concerned that the learning objectives might not be attained within the training course timebox. In addition, some topics could be completely outside the scope of the training class. To that end, some topics may need to be "parked". Some topics could be completely outside the scope of the training class. Best efforts are made to address "parked" topics during the workshop and/or subsequent video conference calls.
Rules to follow:

• cameras on
• mics on - let's avoid delayed interventions
• be on time for every segment
• no meetings/phone-calls/emails during the active segments
• be self-aware and conscious of the needs of others to have their say
• no hijacking of the agenda; a free coach session is on offer per attendee, use that instead.

Assessment preparation tends not to be covered in the workshop. The workshop focuses on attendees getting ready to apply new skills back at work immediately after the workshop. There is an expectation that attendees will attend some free post-workshop Zoom calls and watch recordings of their own group (or previous groups) doing tough practice tests, sometimes including John Coleman's own practice tests which address the same learning outcomes, albeit from a different angle. John has an expectation that attendees will attend the calls, as assessment preparation does not scale on a 1:1 basis. Signing up to this workshop is effectively signing up to attend these calls.

A SCRUM RESET IS OFTEN NEEDED IN THE WORKSHOP

If the class attendees demonstrate additional ability, bonus content may get covered. However, the class pace can get set to a slower pace by even one attendee who has not prepared for class, as per pre-class communications. While John Coleman's style is to assume zero knowledge, some attendees may have negative knowledge, preconceived ideas that are incorrect according to Scrum.org.

Negative knowledge creates drag for a training class, hence John Coleman sometimes performs pre-training-screening-calls. While there are no formal pre-requisites for Scrum.org classes, the trainer may request in pre-training phone calls that some attendees go to Profesional Scrum Foundations/Scrum Master (by any Scrum.org trainer) to ensure a smooth learning experience, even if the booked class ticket needs to be postponed to another date, refunding if necessary less banking fees. Either way at the beginning of each workshop, some kind of Scrum reset takes place to align attendees and reduce the potential for learning drag later.

 PAYMENT, FEES & CANCELLATION

To ensure a full refund, cancellation must be made up to 30 days prior to the class.
To start a return, you can contact us at john@orderlydisruption.com.

Payment in advance is required, no exceptions. VAT plus online ticketing charges, if applicable, are additional. All documentation requirements for invoice payment by the training date must be declared at the outset. VAT is treated automatically by the online ticket provider, if applicable. 

VAT additional. VAT is treated automatically. No responsibility is taken for costs resulting from cancellation/postponement. WhatsApp John Coleman on +447908539437 or email john@orderlydisruption.comfor more details. A minimum quorum is needed for this class to proceed.

You may cancel up to the specified online ticketing deadline, and if so, depending on the payment engine/approach, the refund could have deductions for bank transfer fees.

You may postpone your ticket with a minimum of three business days notice, thereafter your lack of attendance at the booked date will be treated as a cancellation with zero refund (due to planning & venue costs for class numbers). Best efforts would be made to fit you into a later workshop.

Electronic manuals and Scrum.org assessment fees are included. Physical manuals are usually not provided.