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Leader vs Scrum Master, what is the difference between a Scrum Master and an Agile Coach?

  • be working at all levels of the organization and
  • working with other teams of teams,
  • helping people to understand how scrum works,
  • how agile works, and
  • also working as a change agent across the organization to try and help expand carefully the footprint of agility,
  • Scrum master should be observing through whatever senses they have, for example, seeing sensing, smelling, seeing the body language, and observing what’s going on and that means a lack of judgment. So I observe that when you behave like this, something happened and so on.
  • Maybe helping people, but not inflicting help. Helping when help is requested, coaching people professionally, asking Socratic open questions, when there’s permission from the coachee to do that, giving advice, when advice is requested.
  • Teaching when people are open to hearing other options for how they can do their work.
  • Acting as a change agent for the rest of the organization, removing impediments that are beyond the control and influence of the teams or teams of teams
  • Working with leadership to help cultivate the environment where agility can grow.

What would a leader do?