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John is one of the few trainers who help attendees after the workshop to prepare for the assessment, usually at least two 90-minute sessions or four sessions. For some courses, John prepared & tested 100 questions. Attendees have access to recordings of other groups preparing for the assessment.
Apart from accessibility reasons of pre-arrangements with the trainer, a condition of ordering live virtual training is it’s mandatory to have camera on and mic on and be clearly in camera view. People can just be themselves, loved ones and pets are welcome. This condition is there to optimize the experience for all attendees and for the trainer. The trainer reserves the right to dismiss, without refund, attendees who refuse to turn on camera and mic without good reason in the view of the trainer. Travelling during training is not permitted. Attendance at live virtual training on a phone screen only is not permitted, as desktop size screens are needed.
Each segment is 60-75 mins long with 15-30 min breaks. Attendees have the choice of spreading the workshop over several days if advertized or if other attendees are ok with that —no recording of the workshop to improve openness. The workshop size is limited to 20 attendees.
Workshop attendees will use Zoom/Teams, Mural, Slack, StoriesOnBoard, Strategyzer, Kanbanize/SwiftKanban, and John's physical flipcharts.
Learning online is almost as effective as face to face. The critical difference is working together online; it takes longer to do things. A "funnel" gets added to the Kanban Board for optional best efforts additions to the official curriculum. Most questions will get answered to the satisfaction of the attendees, one way or the other.
Course delivery is heavily dependent on group activities with a combination of slides, flip charts, and exercises.
The approach is a combination of experiential training and Training From The Back of The Room, regardless of the training course, while sticking to the Scrum.org learning objectives. Many practical problems get discussed. and more often than not, options to solve problems are presented. But some problems need sessions in themselves, and it would be unfair to distract the class if the entire class doesn't want to take that path and/or the trainer is getting concerned that the learning objectives might not be attained within the training course timebox. In addition, some topics could be completely outside the scope of the training class. To that end, some topics may need to be "parked". Some topics could be completely outside the scope of the training class. Best efforts are made to address "parked" topics during the workshop and/or subsequent video conference calls.
Rules to follow:
- cameras on
- mics on - let's avoid delayed interventions
- be on time for every segment
- no meetings/phone-calls/emails during the active segments
- be self-aware and conscious of the needs of others to have their say
- no hijacking of the agenda; a free coach session is on offer per attendee, use that instead.
Face to face
Classes are usually small, and even if not, John Coleman uses techniques that make a large class run very well, to a limit. John Coleman does not train class sizes over his operational limit so attendees can rightly get the full benefit of his classes.
Teas/coffees/snacks are provided mid-morning and mid-afternoon. Lunch is not provided and attendees have one hour for lunch.
Assessment preparation tends not to be covered in the workshop. The workshop focuses on attendees getting ready to apply new skills back at work immediately after the workshop. There is an expectation that attendees will attend some free post-workshop Zoom calls and watch recordings of their own group (or previous groups) doing tough practice tests, sometimes including John Coleman's own practice tests which address the same learning outcomes, albeit from a different angle. John has an expectation that attendees will attend the calls, as assessment preparation does not scale on a 1:1 basis. Signing up to this workshop is effectively signing up to attend these calls.
Sometimes, John Coleman will have a co-trainer, someone who is already qualified or who is building up experience. Some classes may have an assistant who speaks a local language. Please let John Coleman know in advance if you need him to bring an assistant trainer who speaks your language via email@example.com; economics will hopefully be in our favour to allow that if there is enough demand.
If you have specific requirements, e.g., you require a free place for an assistant, you require wheelchair accessible venue/room set-up etc., please let John Coleman know in advance via firstname.lastname@example.org.
A Scrum Reset is often needed in the workshop
If the class attendees demonstrate additional ability, bonus content may get covered. However, the class pace can get set to a slower pace by even one attendee who has not prepared for class, as per pre-class communications. While John Coleman's style is to assume zero knowledge, some attendees may have negative knowledge, preconceived ideas that are incorrect according to Scrum.org.
Negative knowledge creates drag for a training class, hence John Coleman sometimes performs pre-training-screening-calls. While there are no formal pre-requisites for Scrum.org classes, the trainer may request in pre-training phone calls that some attendees go to Profesional Scrum Foundations/Scrum Master (by any Scrum.org trainer) to ensure a smooth learning experience, even if the booked class ticket needs to be postponed to another date, refunding if necessary less banking fees. Either way at the beginning of each workshop, some kind of Scrum reset takes place to align attendees and reduce the potential for learning drag later.
PAYMENT, FEES & CANCELLATION
To ensure a full refund, cancellation must be made up to 30 days prior to the class.
To start a return, you can contact us at email@example.com.
Payment in advance is required, no exceptions. VAT plus online ticketing charges, if applicable, are additional. All documentation requirements for invoice payment by the training date must be declared at the outset. VAT is treated automatically by the online ticket provider, if applicable.
VAT additional. VAT is treated automatically. No responsibility is taken for costs resulting from cancellation/postponement. WhatsApp John Coleman on +447908539437 or email firstname.lastname@example.org for more details. A minimum quorum is needed for this class to proceed.
Location is not 100% confirmed, it is an approximate location. Location cannot be finally booked until final numbers are known. It's unusual for courses to get cancelled. Some classes require a minimum number of attendees. No responsibility is taken for costs resulting from cancellation/postponement.
Please only book travel one week in advance and use low-commitment accommodation bookings that allow cancellation 24 hours in advance without charges. Most accommodation booking websites allow 24-hour cancellation in advance, please select that option. Please book travel at the last responsible moment (one week to go, confirming with John Coleman at john@orderlydisruption). For example, for flight, consider using low-cost booking services such as Skyscanner or Kayak.
You may cancel up to the specified online ticketing deadline, and if so, depending on the payment engine/approach, the refund could have deductions for bank transfer fees.
You may postpone your ticket with a minimum of three business days notice, thereafter your lack of attendance at the booked date will be treated as a cancellation with zero refund (due to planning & venue costs for class numbers). Best efforts would be made to fit you into a later workshop.
Electronic manuals and Scrum.org assessment fees are included. Physical manuals are usually not provided.
Teas/coffees/water & snacks are included, but special dietary needs may not be addressed by the snacks unless you advise me (hopefully the location can oblige). Neither breakfast nor lunch is included.